Privacy Policy

Last updated: 31 August 2026

This Privacy Policy explains how The San Group (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or use this website, including our Adel’s Cake Creations, Adel’s Hair Creations, and SAN Shea Blend brands. We are based in St Albans, UK, and can be reached at info@thesangroup.co.uk.

Information we collect. We collect information you give us directly, such as your name, email address, and message when you use our contact form; your name, email, and appointment details when you book with us; and your name, delivery address, and order details when you place an order through our shop. If you choose to sign up for news and updates, we also collect your email address for that purpose. When you make a purchase, payment is processed securely by our payment provider, and we do not store your full card details ourselves.

How we use your information. We use your information to respond to enquiries, fulfil orders, manage bookings, provide customer support, and, only if you opt in, send you occasional news and updates. We do not sell your personal information to third parties.

Cookies. This site may use cookies and similar technologies to help it function properly and to understand how visitors use the site. You can control cookies through your browser settings.

Sharing your information. We share information with trusted service providers who help us run this website and business, including our website platform (Squarespace) and payment processor, solely for the purpose of providing our services to you. We do not share your information with third parties for their own marketing purposes.

Data retention. We keep your personal information only as long as necessary to fulfil the purposes described in this policy, or as required by law, for example for tax and accounting purposes.

Your rights. Under UK data protection law, you have the right to access, correct, or request deletion of your personal information, and to object to or restrict certain processing. To exercise any of these rights, contact us at info@thesangroup.co.uk.

Changes to this policy. We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact us. If you have any questions about this Privacy Policy or how we handle your data, please contact us at info@thesangroup.co.uk.